Description
Are you a Content Reviewer who wants to be part of our team for one of the biggest BPO in the world? Are you passionate, driven, and can deliver outstanding customer service experience?
We are looking for a Social Media Content Reviewer to join our growing family. Come home and start your #BeHappier journey with TDCX today!
What is your mission?
As a Social Media Content Reviewer you will be working with our Social Media Account to deliver #happier customer experience. You will support one of the leading social media platforms, help to build safety communities, and investigate issues and resolve this incident.
You are also required to perform these job functions:
As part of international team, you will support one of the leading social media platforms
You will help build safe communities for millions of people around the globe
Assist our community members accurately and on time
Investigate and resolve issues that are reported on platform such as requests for account support and reports of potentially abusive content
Review reported content and respond to user inquiries with high quality, speed, empathy, and accuracy
Who is TDCX?
We serve some of the world’s best brands from our centers of excellence in Singapore, Malaysia, Thailand, Philippines, Hong Kong, Mainland China, Japan, India, Romania, Spain, and Colombia. We specialize in perfecting our client's customer experience and elevating their sales.
We are guided by a talent philosophy - selecting and employing the best professionals to make the outsource industry better for our people and our clients.
Our company has won over 270 industry awards for delivering value driven by technology and continuously innovating our customer-facing brand solutions. Thanks to our premium workspaces, above industry average compensation packages, career opportunities, and long list of perks, we were recently awarded as one of the best companies to work for in Asia.
Qualifications
Who are we looking for?
Fluency in written and spoken Laos and English.
Bachelor's Degree is required
1-3 years experiences in any field for Laos nationality, fresh graduated for Thai nationality only
A deep interest and understanding of online media and social networks
Awareness of current cultural, political, and social events in Laos.
Goal-oriented work approach and flexibility
Able to work in Shifts
Benefits
Top reasons to work here:
Group life insurance starting on day one
Performance bonuses upon regularization
Premium & Instagrammable workspaces
Free overflowing coffee and cookies
Strong Learning and Developments plans for your growth and career acceleration
Easy to locate area with direct access to public transport
Engagement and Recognition Programs
