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ADI Resourcing
Published
3 July 2019
Location
Bangkok
Category
Job Type

Description

POSITION SUMMARY:
The Product agent creates & manages a portfolio of tour programs (Packages tours) and is responsible for product planning and development, contracting of included services, costing and pricing, sales performances measurement, and yield management. The Product Manager is responsible for the full product lifecycle of assigned portfolios from planning to the guest experience.
The Product Manager must provide successful management of revenue, occupancy and margin to achieve company goals. The Product Manager must work tenaciously to monitor sales pace, tour load factors and other KPIs to ensure that we are on track. When necessary, this role will influence marketing activity to address issues using all available tools, including but not limited to discount management, tactical activity recommendations, sales incentives, tour capacity and inventory management.

MAJOR AREA OF RESPONSIBILITIES INCLUDE:

  • Product Planning, Contracting & Portfolio Management
  • Proactively plan, develop, own and manage our tours through the product lifecycle while remaining in line with business timescales
  • Negotiate contract rates and terms: hotels, DMC’s, cruise lines, optional tour operators, and special offers, while remaining in compliance with health and safety, and other relevant regulations
  • Manage and maintain vendor relationships along with contract administration
  • Collaborate with Marketing department to define product marketing spend plan
  • Provide tour set-up for reservation system (TravPax)
  • Write and maintain accuracy of appealing tour itinerary descriptions
  • Collaborate closely with Marketing department for brochure and collateral production

Qualifications

  • 3+ years of management experience in travel industry; experience with product management, contracting and pricing required
  • Undergraduate degree or equivalent experience in travel, business administration, marketing or related field
  • Advanced analytical skills with demonstrated ability to work through the development of complex business solutions
  • Familiarity working in MS Office (Excel) and a data warehouse
  • Strong communicator, both written and verbal, with the ability to direct the actions of others
  • Must be flexible and responsive to changing priorities while working under pressure to meet immediate deadlines
  • Willingness to travel occasionally (domestically and/or internationally) for trade shows, product contracting, planning and destination familiarization.

Address

Silom

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